travel
I booked £1,500 'holiday from hell' with hotel room 'like a prison cell'
A mum has been left paying £1,500 for a 'holiday from hell', after checking into a hotel room that she compared to 'a prison cell'.
TL;DR
- Linda Martin booked a £1,500 nine-night, all-inclusive holiday to Kos through Love Holidays.
- Upon arrival at Kipriotis Village Resort, she and her daughter found the room to be dilapidated, dirty, and infested with mosquitoes, comparing it to a 'prison cell'.
- Despite being offered an upgrade to Executive Suites, which she declined, and promises from reception to move them to a sister hotel, they were not accommodated.
- The mother and daughter ended up rebooking a different hotel for the remainder of their stay, costing an additional £1,715.
- Love Holidays has temporarily taken the hotel off sale and offered Ms. Martin £1,772 in compensation, covering 50% of her accommodation costs and taxi expenses.