Lloyds Bank update over key dates for rewards scheme
Lloyds Bank has issued an update about a reward scheme available to certain customers. The response came after a question from an account holder about an issue with their payments.
TL;DR
- A Lloyds Bank customer reported that their July cashback rewards were not paid and August transactions did not track.
- Lloyds Bank apologized for the issue and provided guidance on how to resolve it.
- Customers are advised to check the terms and conditions of their offers in the Internet Banking or mobile app, as eligibility and payment dates can vary.
- If problems continue after checking the offer details, customers should send a direct message to the bank.
- To qualify for rewards, customers must be 18+, have the mobile banking app, and activate cashback offers before purchase.
- Customers can earn up to 15% cashback at selected retailers and also receive discounts without activation.