economy
Lloyds Bank hit by ANOTHER bank app outage as customers unable to access money
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TL;DR
- Lloyds Banking Group suffered another app outage, impacting customers of Lloyds Bank, Halifax, and Bank of Scotland.
- Nearly 3,000 complaints were logged on Down Detector around 1:30 pm, with hundreds of Halifax customers also reporting issues.
- This is the second outage in a week for Lloyds customers, following a previous incident that reportedly affected 26 million customers.
- The banking group has also faced data sharing problems in the past year, allowing access to other customers' transactions.
- Experts warn that repeated outages erode customer trust, can lead to increased disputes, and result in long-term operational strain.